Privacy Policy

Last updated: April 13, 2024

This Privacy Policy explains how I&S We Care SRL collects, uses, stores, and protects your personal data when you use our website or services. By continuing to interact with our platform, you consent to the practices described below.

1. Data Controller

Company name: I&S We Care SRL

Address: Via dell’Industria, 1A – 35010 Limena (PD), Italy

Email: in**@*********re.com

2. Types of Data Collected

We may collect the following categories of personal data:

Identification: first name, last name
Contact details: email, address, ZIP/postal code, city, country
Usage data: IP address, browser type, device data, session time
Tracking tools: cookies or similar technologies
Any data voluntarily provided by the user when using the services

3. Legal Basis for Processing

We process your data only when one of the following legal bases applies:

You have given explicit consent
Data is necessary for contract performance
Legal obligations require the processing
Processing is in the legitimate interest of the controller or third parties
It is required to carry out a public interest task

4. Purpose of Processing

Your data is processed for the following purposes:

To provide our services and support
To process transactions and fulfill orders
To manage inquiries and contact requests
For statistics and analytics
To comply with legal obligations
For the functioning of live chat platforms
To detect fraud or misuse
Marketing purposes (only with your consent)

5. Methods and Place of Processing

5.1 How we process your data

We use secure IT systems to process your data, applying organizational and technical measures to prevent unauthorized access, modification, or loss.

5.2 Who has access

In addition to our internal staff, we may share your data with trusted third parties such as:

Hosting providers
Technical service providers
Logistics companies
Marketing and analytics partners

All third-party processors are bound by confidentiality and GDPR compliance.

5.3 Where your data is processed

Your data is processed at our business offices and other locations where involved third parties operate. Some data may be transferred outside the EU. In such cases, we ensure proper data protection through appropriate safeguards.

6. Retention Period

Unless otherwise specified:

Data collected for contract purposes is kept until the contract is fulfilled
Data based on legitimate interest is retained until that interest is no longer applicable
Data collected by consent will be stored until consent is withdrawn
Some data may be stored longer to comply with legal obligations

After the retention period, data is deleted or anonymized.

7. User Rights under GDPR

You have the right to:

Withdraw consent at any time
Object to data processing
Access and obtain a copy of your data
Correct or update your data
Request restriction of processing
Request deletion of your personal data
Receive your data in a structured, portable format
File a complaint with a data protection authority

To exercise any of these rights, contact us at: in**@*********re.com

8. Use of Cookies

We use tracking tools and cookies for functional, analytical, and service-related purposes.

📎 See our Cookie Policy for full details.

9. Data Transfers and International Protection

If we transfer your data to international organizations or non-EU countries, we ensure such transfers comply with applicable privacy laws and adopt appropriate data protection measures.

10. Security Measures

We implement physical, administrative, and technical safeguards to ensure the confidentiality and integrity of your data. Credit card information is always encrypted during transfer.

11. Automated Decision-Making

We do not use your data for profiling or automated decision-making that could have legal or significant effects.

12. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect data from minors. If we discover we have inadvertently collected such data, we will delete it.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and if legally required, we will notify you by email or site notification.

We encourage you to check this page regularly for updates.

14. Definitions

Personal Data: Any information that directly or indirectly identifies a person

Usage Data: Automatically collected data about how you use our website

User: The individual using the service

Controller: The organization that determines how and why personal data is processed (I&S We Care SRL)

🔒 For more information or to request your data, contact: in**@*********re.com